Troubleshooting & support

Name: RSJ Surf Academy
Address: Newquay, Cornwall, GB
Price range: ££

Fixes for the most common issues — and how to reach us if you need a hand.

Most issues clear up quickly:

✓Sessions not syncing? Make sure both devices are signed in to the same RSJ account and your phone has signal — then pull to refresh.
✓Watch not starting? Check the RSJ Watch app is installed and your Watch is unlocked.
✓Login problems? Reset your password by email, or check you're using your RSJ membership email.

Still stuck? Use the Report an issue button in the Help Station and our team will pick it up from the RSJ Support hub.

The RSJ Monthly

One email a month.
Worth opening.

Coaching notes, what the swell is doing, new dates before they go public, and the odd thing we have learned the hard way.